House rules

To make sure that you will have a pleasant and satisfactory stay with us and to prevent any misunderstandings, please read our House Rules below.

  • On the day of your departure, the CHECK-OUT TIME is before 11:00. This is required in order for us to have time to clean and prepare the apartment for the next guest arrival.  The CHECK-IN time is from 2 pm. We are flexible depending on the previous guest.
  • The apartments are licensed for a maximum occupancy of 2 people. The apartment usage is for registered guests only. It is strictly prohibited to bring other people who are not listed on your booking. We kindly request that you respect this limit for a tranquil experience.
  • To comply with Spanish legislation, we are required to provide passport/ ID data about our guests to local authorities. Therefore, at check-in time, we´ll kindly ask you to fill and sign the registration form accordingly.
  • You are responsible to take care of your personal belongings and valuables that you leave in the apartment. When exiting the apartment, we advise that you always close and lock the main door, the balcony doors, and the windows. The owner is not responsible for any stolen or damaged items.
  • Pets are NOT allowed in our apartments.  We regret this decision, but due to guest complaints and problems with allergies and noises, we can no longer allow pets in the apartment.
  • Smoking is NOT permitted inside the apartment. Please feel free to smoke on the balcony terrace.
  • When using the air-conditioning, we kindly ask that you please close the doors and windows to create a cooler environment for you. In addition, it is not necessary to leave the air-conditioning on all day if you are not home. It is powerful enough to cool the entire apartment in a short time.
  • Just a friendly reminder: Let’s keep the peace intact. This residential building is not suitable for events or parties. We kindly ask you to honor the quiet hours (from 22:00 to 8:00) and respect the rest of our neighbors.
  • You are responsible for taking out the garbage and recyclable materials on a daily / regular basis to avoid problems with bad odors and avoid attraction of bugs.
  • Any complaints or problems will be considered only if you report it immediately during your stay. If you encounter any troubles with anything in the apartment, you are required to notify your host immediately. 
  • If you lose your key, you will be charged a fee of 100€ for us to replace the lock.

We sincerely appreciate your respect and cooperation with all the rules above, since they are intended to ensure that you may enjoy your stay.